General Statement of Duties: Performs difficult professional work planning, organizing and coordinating the development, implementation and maintenance of the City's information system; does related work as required. Work is performed under general supervision.
Essential Duties and Responsibilities:
- Plans and directs contractors or other outside resources in the development and implementation of a comprehensive management information systems operation.
- Consults and works with users to define programming needs; assesses and analyzes those needs; makes recommendations on applications to use; tests and documents; and works with users on implementation issues. Provides training to City Staff as necessary.
- Evaluates and recommends acquisition of new equipment and software;
- Develops recommendations and priorities for the management information system; consults with managers to determine needs and provides technical advice in planning and design of new and improved computer operations and data processing techniques and procedures, software, applications, contractual resources, and other needs to have the systems and programs operational; may help develop bid specifications.
- Determining feasibility of applications; coordinating work with department heads and City Staff; recommending appropriate equipment; testing and de-bugging systems.
- Plans, upgrades and troubleshoots computer networks;
- Recommends work standards, procedures and policies;
- Informs, advises and counsels user department on matters associated with information systems activities;
- Plans, coordinates and directs the improvement and expansion of information services;
- Prepares, tests and documents computer applications;
- Develops techniques and methods for assisting all information system users;
- Provides liaison with authorized users of data processing services and with the manufacturer's representatives;
- Performs related tasks as required.
Education and Experience: Graduation from a four year college or university with a degree in computer science, information technology, or related field preferred. From 3 to 5 years’ experience in programming, designing, modifying, and maintaining information systems and applications; or an equivalent combination of education and experience.
Knowledge, Skills and Abilities: Considerable knowledge of computer information systems technology; computer systems architecture and hardware interoperability; Microsoft Windows server operating systems; computer operating systems and programs; network and telecommunications systems; desktop software applications including word processing, spreadsheet, graphics, and database software applications; internet and worldwide web protocols and procedures; relevant federal and state laws, rules, and regulations; preventive and corrective maintenance procedures for telephone systems; computerized systems for the maintenance of personnel and maintenance records.
Ability to solve problems and make sound decisions; perform mathematical calculations; operate and maintain servers and personal computers and utilize related software programs and cable test equipment; utilize a personal computer and various word processing and database software applications; utilizing such office equipment as a typewriter, calculator, copier, and facsimile machine; troubleshooting and problem solving; establish and maintain effective working relationships with employees, contractors and customers; communicate effectively, both orally and in writing.
Willingness to obtain/maintain certifications and training to keep current with rapidly changing computer technology.
Physical Requirements: Must be able to perform the physical life operational functions of fingering, talking, hearing, and repetitive motions. Must be able to perform light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to a negligible amount of force constantly to move objects. Work requires climbing, stooping, reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities.
Working Conditions: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The worker may occasionally be required to work in close quarters to install computer cable.
Special Requirements: Valid NC Driver’s license required; CCNA; CCNP; CCVP; A+; MCP certification preferred
FLSA Status: Exempt
Disclaimer: This classification specification has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. The Physical Requirements and Working Conditions section of this classification may vary from position to position and a more thorough description of these elements can be found in the employee’s Position Description Questionnaire (PDQ). The City reserves the right to assign or otherwise modify the duties assigned to this classification.
Please mail, fax, or email an application, current resume, and cover letter to:
the Human Resources Department, City of Mebane, 106 E. Washington St., Mebane, NC 27302.
Closing date October 10, 2014. EOE.